Terms and Conditions

The use of the Community Manufacturing website, including the purchase of any products is subject to the following terms & conditions.  Please read the below terms carefully.

TERMS OF SALE: We require a 50% deposit on all merchandise at the time of order.  At Community Manufacturing we keep it simple, Checks, ACH and Credit Cards all work for us, just tack on a 3% fee for all Credit Card purchases.  We accept AMEX, Visa and MasterCard.  For ONLINE orders: payment in full is required at the time of purchase.  Our website currently uses third parties to process payments. Our third-party payment processors accept payments through various credit cards as detailed on the applicable payment screen.

LEAD TIMES: Right now, our lead times are 10-12 weeks (give or take). Tack on an additional 2 weeks for custom orders.  The lead times are subject to change, pending fabric availability and other factors that are out of our control.  We cannot guarantee exact lead times or specific deadlines unless otherwise communicated between you and our sales team. 

SHIPPING: At least 1 week prior to the order being complete, our fulfillment manager will reach out to you to confirm the ship to address.  Once confirmed, we will work with our 3rd party preferred carriers to provide you with the best possible rates. Community Manufacturing will work with you and the carrier to arrange the pickup of your item(s) from Community’s dock, however, all billing and shipping details will be communicated directly between you and the carrier.  Please note that we require written approval of the shipping quote prior to releasing your item(s).  You have the option to choose between White Glove, Threshold or B2B shipping methods. Shipping estimates usually run about 7-22% of the order total and are based on transit within the contiguous United States.  All Community goods are made-to-order and carefully inspected by Community prior to release to ensure that your order is in excellent, new condition. Additional shipping fees will apply for any multi-level homes or stares needed to place your items.  Please see our shipping FAQ for more information on our shipping policy. 

CANCELLATION/ALTERATIONS: We make every piece by hand.  If you need to make an alteration or wish to cancel your order, we can do so during a small window of time.  We encourage you to reach out to our production team as soon as possible with any alterations or cancellations at info@communitymfg.com. There is a 25-50% surcharge for any alterations to the order after the order has been placed. We cannot guarantee approval of cancellations or alterations once the order has been put into production. 

RETURNS:  It is the responsibility of the customer to order furniture in the correct size by first measuring all doorways, corridors, stairways, and elevators.  Community MFG does not accept responsibility for custom furniture that does not fit into the space, and deliveries cannot be refused on these grounds. If delivery is refused, Community MFG assumes no responsibility financial or otherwise and makes no guarantees about outcome. Elective returns are not handled by the 3rd party shippers, they require separate arrangements, advanced approval, special instructions and a return authorization number.

ELECTRONIC COMMUNICATION: When you visit the Community MFG website, or send us emails, you are communicating with us electronically.  In doing so, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

ACCOUNTS, FORMS, REGISTRATIONS, AND PASSWORDS: You represent and warrant that the information you provide to Community Manufacturing upon creating an account on the Site and at all other times will be true, accurate, current, and complete. To facilitate future purchases on the Site, you are required to create an account by providing an email address and password. If you do create an account, your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party. As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the Site and to preserve the confidentiality of your username and password, and any device that you use to access the Site. 

TERMINATION: Notwithstanding any of these Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site, and to block or prevent future access to and use of this Site for any reason or no reason. Upon termination, these Terms will still apply.


From time to time we review these Terms to ensure that they comply with applicable law. Consequently, we reserve the right to update and revise these Terms at any time. You will know if these Terms have been revised since your last visit to the website by referring to the “Effective Date of Current Policy” date at the top of this page; provided, however, that we will endeavor to provide you with prior notice of any material changes. Your use of our website constitutes your acceptance of the terms of these Terms as amended or revised by us from time to time, and you should therefore review these Terms regularly to ensure that you are aware of its terms.

(Review with team) **PRODUCT VARIATION: All dimensions are based on manufacturer specifications or specifications provided by client, and vary based on COM selection. Variances will range between 1/8" to 1/2" on hard surfaces and from 3/4" to 1 1/2" on soft components. Outside factors can affect the loft (thickness) of cushions and pillows. COM that is heavy and tightly woven will compress the feather inserts more than looser weaves. Down filled cushions are encased in feather-lock ticking but occasional feathers may escape as it is a natural product.

Variations in color and veining are inherent in stone and wood and considered to be part of the natural beauty. All wood finishes are applied by hand and may vary in color, tone and character.

Woods may deviate from purchased samples because of inherent variations in wood species, stains and oils. While Community will make every effort to closely match a finish sample, no guarantee can be made of an exact match. Community does not guarantee finishes against fading and oxidizing.

Minor inclusions or discolorations are inherent to the fabrication process. A wood sample is not limited to the color range shown and is not necessarily indicative of the full variation of the final product. Wood will expand and contract in accordance with its environment.